Aviation · Cyber Security · Partner Delivery

Nine security SOPs, delivered at partner speed.

A leading Australian professional services firm needed a security consultant for its aviation-sector client, with days rather than weeks to get someone started. We had the right person ready within a couple of days, working under the partner's brand from the first meeting.

The ask

The brief arrived the way real briefs do: short, specific and urgent. The partner's client, an organisation serving the aviation industry, needed nine technical standard operating procedures drafted across its security operations: access management, continuous monitoring, data transfer, incident response, log management, network management and systems management among them.

The skills requirement was the interesting part. Not a policy writer, and not a template. The client wanted someone with a genuine engineering history, preferably in Microsoft Azure, who also understood cyber security, because an SOP written by someone who has never operated the systems it describes is a compliance artefact, not an operating procedure. One person, four days a week, starting within the week and running for several months.

Days, not weeks

A start date like that defeats most sourcing processes before they begin. Advertising, screening and reference-checking a specialist hire takes weeks; the client needed someone working before those weeks existed. This is the situation our partner augmentation model is built for: consultants whose depth, rates and availability we already know, with profiles ready to present the same day a partner asks.

We reviewed the scope, matched it against our consultants, and put forward one person with a rate the same day. No shortlist theatre, one right person. The partner briefed him, the client agreed, and he was ready to kick off within a couple of days of the original request.

The consultant

The person we put forward carried twenty years across infrastructure, cloud engineering and security governance, with deep working history in the Microsoft security stack: Entra ID, role-based access and Privileged Identity Management, Intune, Defender and Sentinel. He had spent a career writing SOPs for organisations that had to pass audits, aligned to ISO 27001 and NIST, and, more to the point, he had operated the systems those SOPs described.

That combination was the whole selection. Plenty of consultants can produce a document titled Access Management SOP. Far fewer can write privileged access workflows that match how RBAC and PIM are actually configured, or an incident escalation procedure tied to the alerts the monitoring stack actually raises. The difference shows up the first time an engineer follows the document under pressure, or an auditor tests it against reality.

The work

The engagement ran four days a week over several months, drafting the SOP set against the client's actual environment rather than a reference architecture: access management and privileged access procedures reflecting the real identity configuration, log management and continuous monitoring written against the telemetry the platform genuinely produces, incident response escalation that names the alerts, the roles and the decisions rather than gesturing at them.

Throughout, the work ran under the partner's brand and methodology, the standard terms of our white-label arrangements. Their client relationship, their engagement management, our specialist doing the work, and confidentiality that holds afterwards, which is why this page names neither of them.

The result

The consultant started inside the client's deadline, the engagement ran its course, and the client ended up with security procedures its engineers can follow and its auditors can verify, grounded in the platform as it is actually operated. The partner answered an urgent client need without hiring, and kept the relationship that the speed had protected. For engagements like this, that is the entire scoreboard.

Microsoft Entra ID RBAC / PIM Defender Sentinel Azure Monitor ISO 27001 NIST

A specialist you need this week?

Consultancies come to us when a client needs a specialist faster than a sourcing process can move. Tell us the scope and the start date, and we will tell you honestly whether we have the person.